DevOps Engineer

Job type:Contract
Job ref:AG01
Post Date:26. 02. 2024

About the Role

Duration: 18 months

Salary: Negotiable

Location: Berlin

Remote: 90%

German language skills: C1

My client is a leading German high-tech security company that is based in Berlin. As providers of trust services in both analog and digital industries, the secure identities, data and infrastructures that they provide, enable governments, private companies and citizens to act with confidence. Their products and services are “Made in Germany”, and are firmly rooted in the reliable and lawful identification of individuals and institutions. Working as a security company on behalf of the German government, and with more than 250 years of experience under their belt, they are paving the way for a secure digital age.

Your area of responsibility:

  • Responsibility for reported customer problems and following them through to resolution
  • Investigate, diagnose and identify solutions to resolve issues in the services
  • Adhering to the specified processes for escalating unresolved issues to the relevant internal teams
  • Monitoring SLO alerts and error budgets
  • Management of the incident response flow with regard to the applications used Identification and implementation of automation options
  • Processing and resolving open support tickets in compliance with SLAs
  • Coordination with different stakeholders to carry out blameless post-mortems

Your profile:

  • Successfully completed studies with a focus on computer science, completed training in the IT sector or an equivalent qualification
  • Professional experience in IT operations or production support
  • Practical experience with Linux platforms
  • Expertise in dealing with: Kubernetes, Docker, PostgresSQL, Grafana, Prometheus, Gitlab, Terraform, Jira, Confluence, etc.
  • Knowledge of one of the programming languages: Python, Bash Scripting, Go or Perl
  • Ability to work in a team, flexibility and willingness to work in a 24/7 (incentivised) support model
  • Excellent knowledge of German and English - C1 Level

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