AG - TS263623
2 months ago
2nd Line Support - Salary on offer is up to €60,000
We are looking for an experience Technical Support who has at least 4 years in a similar field, to join a Digital Security company in the heart of Berlin. This will be a 2nd line support position mainly.
- resolution of issues via telephone/remote/email
- experience with monitoring tools and log aggregation tools
- working closely with the developer and DevOps teams to ensure that paltform's logs/dashboard/ error messages etc are solved
- diagnosis and management of the ticket system
- experience with monitoring tools like Nagios/Zabbix/Premetheus etc.
What they offer:
-Amazing Work/Life Balance
-30 Days Paid Vacation
-Coffee, Drinks and Fresh Fruits
- Ocasional work from home days